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Laptop tuf a15

Mostafa54
Star I

I bought a laptop ASUS TUF A15  yesterday from Alza shop Ostrava -Czech Republic on Christmas Eve and unfortunately after charging the battery to 100% it lasted for 20 minutes while we were trying to exit the BIOS menu and didn’t even get out from Bios last also ..not find windows?

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Mostafa54 
If your laptop is newly purchased and cannot boot into the system properly, it is recommended to contact the dealer where you purchased it to check if a return or exchange is possible. Sorry for any inconvenience it may be caused.