12-27-2023 05:50 PM
My laptop was stolen, i need to have it remotely shut down. i wish i could get the information off of it. but they have gotten into a few of my accounts and hacked other accounts already
12-28-2023 05:59 PM - edited 12-28-2023 05:59 PM
@rrienks13
I'm sorry to hear about the theft of your laptop.
However, we need to inform you that we cannot locate your laptop. Searching for stolen items is the responsibility of the police. We can only make a note in our system. If your laptop is sent for repair, we will notify the police for further action.
If you need to file a record of the case in our system, we would recommend that you first report the incident to the local police department to obtain the relevant documentation. After that, please contact customer service at your location to complete the filing.
The following is the contact information:
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.