Keyboard Issues Rog Strix G733 QS HGT 015

[szilvio]

System: windows 10 1806
Battery or AC: both
Model: Rog Strix G733QS
Frequency of occurrence: permanent
Reset OS: not yet
Screenshot or video:
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Detailed description：
Since the keyboard firmware update 2.7.603 / 2.7.703 (04.30.2021) the following key are not working:
shit key left side
fn keys on both sides therefore no acces for secundar funtion of F1-F12

any idea some one?

[krics]

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/169908#Comment_169908

Hello krics,

Thank you so much for the information.

Can you try to switch keyboard backlight in Armoury Crate?

I would need your product SN in the PM as well.

Thank you again.

View post

Hello,
Backlight not working anymore
Also, i've just update Armoury crate today

[yassine_rafrafi]

MY PC IS STILL UNUSABL?E 3K EUROS OMG. THIS IS THE WORST INVESTEMENT I DID IN MY LIFE. ANY UPDATE PLZ?

[yassine_rafrafi]

Is this a joke ? no update until now...

[z_master666]

hello i have the same problem on my g733qs too ! hope you make a fix realy soon .

[yassine_rafrafi]

hello there is a new vbios upgrade utility hotfix update today i've made it and nothing changed, can you please tell us if this update meant to solve the keyboard issue or what? please find the update history below
when do you plan to release a hotfix that awill solve our keyboard issue?