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Issue with 2021 ROG Strix G15 Advantage Edition

Xscaper
Star I

Hi, I have a problem with 2021 ROG Strix G15 Advantage Edition,

Laptop turns off while playing, just instant off. No trace of this in Event Viewer. This happens on official AMD Graphics Driver V30.0.13002.13003 and ones from AMD site. This happens for example in World of Warcraft, i see that GPU Hot Spot Temperature hit sometimes 105'C i attach log from HWiNFO64 https://1drv.ms/x/s!AoyCvtrI8y3bjdETcYNKVj7cJyRZ8A?e=h2L3Dr 

 

Windows 11 Home 64-bit 10.0.22621

BIOS G513QY.320

Item Version
---- -------
Armoury Crate UWP App 5.4.8.0
ROG Live Service 2.0.4.0
Aura Service (Lighting Service) 3.06.14
Armoury Crate service 5.4.8
Aura Wallpaper Service Not installed
ASUS Aac_GmAcc HAL 1.0.0.4
ASUS Aac_NBDT HAL 2.5.24.0
ASUS Keyboard HAL 1.01.48
ASUS MB Peripheral Products 1.0.35
ASUS Mouse Extern HAL 1.2.0.3
ASUS Mouse HAL 1.2.0.5
AacAudioHal 1.3.29.0
AacDisplay 1.2.15

 

7 REPLIES 7

Fredrik1991
Star II

 

asus-armoury-crate-overview-panel.jpg

  Activate silent mode in Armory Create , just to try if there is thermal problem. You will get lower fps but if it works then wee can consider thermal problem / bad paste between heatsink and GPU ore maybe CPU to. Sorry for my bad English im a Swedish guy 

Hi, none of modes from Armoury help to keep below 100

temp2.png

Then you maybe need to change the paste like i did 

235.jpg

@Xscaper 
Armoury Crate v5.4.8 has been removed, please try to install Armoury Crate v5.3.4 to confirm whether the problem still exists.
** If the graphics card driver you installed is not downloaded from the ASUS website, please install the driver as the version provided by ASUS, thank you.