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Asus zenpad Z500m won't turn on or.charge

Star I

Hello, I have a problem with my ZenPad z500m tablet, it was lying around for a while and now it won't turn on. I tried to hold the power button 60-90 sec, power button and volume + and -, disconnected the battery. The battery has a voltage of 3.8V. The computer detects it as a MediaTrek device. The screen is black there is no loading icon. I used several regular chargers and fast charging ones. What could have happened, it wasn't dropped or anything, it just lay unused for a long time.



Here we mainly discuss the issues/questions related to ASUS laptop.
For your ZenPad questions, I suggest you contact our local call center to have further assistance.
Please refer to below and find the link of local call center. 
Sorry for any inconvenience it may be caused.

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