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HDD

GFONLINE
Star I

Good day, recently made the format of my laptop parted magic program, after which my HDD hard drive was encrypted, I disabled the encryption by connecting to another computer, but when connected to my ASUS X509JB, it is blocked again and I can't find in the BIOS the function of disabling or entering the HDD passport

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@GFONLINE 
Is the parted magic program you mentioned a Linux operating system program? 
If it is, since we are unable to provide support for device and Linux system usage issues, if your laptop is not functioning properly, we would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.