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FX506H DTS:X Ultra not working

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Darkov
Star II

‎02-06-2023 09:55 PM

Hello!

My DTS:X Ultra app is not working anymore, it used to work but it doesn't anymore. I have reinstalled the drivers from the driver support site, no luck. Audio works but the DTS:X Ultra profiles don't change anything, turning DTS:X on and off doesn't even change the audio, the EQ doesn't do anything to the audio as well, nothing works.

BIOS 311

Windows 11 22H2

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Falcon_ASUS
Moderator
Moderator
In response to Darkov

‎02-12-2023 06:13 PM

@Darkov 
The technical unit said that we need your help to install the following two drivers to the following versions. Please go to the device manager to uninstall/remove the device, and execute the following exe. file , reboot the laptop, then confirm whether it works normally. 

Realtek audio driver V6.0.9369.1
https://dlcdnets.asus.com/pub/ASUS/GamingNB/Image/Driver/Audio/28785/Audio_DriverOnly_DTS_ROG_Realte...

DTS Ultra LPAP Component Driver V1.10.19.0
https://dlcdnets.asus.com/pub/ASUS/GamingNB/FA506IH/DTS_Component_Driver_V1.10.19.0.zip?model=ASUS%2...

Thank you.

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Darkov
Star II

‎02-06-2023 10:21 PM

Uhhh, sorry, my exact model is FX506HCB.

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Falcon_ASUS
Moderator
Moderator

‎02-07-2023 05:30 PM

@Darkov 
Could you please tell me what's the audio driver version and operating system build version you are currently using? Thank you.

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Darkov
Star II
In response to Falcon_ASUS

‎02-08-2023 10:25 AM

Windows 11 22H2 22621

Realtek 6.0.9427.1

DTS 1.10.22.0

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