02-06-2023 09:55 PM
My DTS:X Ultra app is not working anymore, it used to work but it doesn't anymore. I have reinstalled the drivers from the driver support site, no luck. Audio works but the DTS:X Ultra profiles don't change anything, turning DTS:X on and off doesn't even change the audio, the EQ doesn't do anything to the audio as well, nothing works.
Windows 11 22H2
Solved! Go to Solution.
02-08-2023 05:29 PM
I have forwarded the information to the relevant department.
We will keep you updated and your consideration will be very much appreciated.
02-12-2023 06:13 PM
The technical unit said that we need your help to install the following two drivers to the following versions. Please go to the device manager to uninstall/remove the device, and execute the following exe. file , reboot the laptop, then confirm whether it works normally.
Realtek audio driver V6.0.9369.1
DTS Ultra LPAP Component Driver V220.127.116.11
02-13-2023 03:09 AM
Thank you, the provided drivers fixed the issue, and DTS:X Ultra audio effects now work normally.
02-14-2023 05:18 PM