FN+Arrow Keys no longer change aura brightness of the keyboard

[monocrome]

System: Windows 10 x64
Battery or AC: both
Model: Asus TUF Gaming A15 FX506QM-HN052
Frequency of occurrence: Constant
Reset OS: not yet
Screenshot or video:
========================
Detailed description：

[TheRainbowpixel]

@Falcon_ASUS @GEEK_ASUS

[Snkebyte]

Same with me now. Please help. Thank you

EDIT* Fixed myself, option was turned off in MSCONFIG.

[Falcon_ASUS]

TheRainbowpixelz

@Falcon_ASUS @GEEK_ASUS

View post

Snkebyte

Same with me now. Please help. Thank you

View post

@TheRainbowpixelz , @Snkebyte
Please check your PM.
Thank you.

[misha130200]

@Falcon_ASUS @GEEK_ASUS . I have the same issue. Fn+arrows don't change keyboard brightness and my sn in bios is SSN12345678901234567. Please send me a solution.
System: Windows 11 x64
Bios version: 309
Model: Asus TUF Gaming A15 FX506QM-HN052
Real serial number: M4NRCX02M92****

[Falcon_ASUS]

@misha130200
I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.