2 weeks ago
I am unable to start my laptop UX5406SA . After I switched off my laptop yesteday, I am unable to switch it on again today. Only the keyboard backlight is on.
2 weeks ago
Please press and hold the power button until the laptop shuts down.
Afterward, remove all devices connected to the laptop and leave it for 15-20 minutes.
Then, connect only the charger and try to turn it on again.
For more troubleshooting methods, it is recommended to refer to the following:
Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen)
Sorry for any inconvenience it may be caused.
2 weeks ago
Pressing and holding the power button has no effect. Keyborad lights are continuously on. Connecting the charger has no effect either.
2 weeks ago
@IGORZIRO
If the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.