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laptop UX5406SA won't starting

IGORZIRO
Star I

I am unable to start my laptop UX5406SA . After I switched off my laptop yesteday, I am unable to switch it on again today. Only the keyboard backlight is on.

 

3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@IGORZIRO 

Please press and hold the power button until the laptop shuts down.
Afterward, remove all devices connected to the laptop and leave it for 15-20 minutes. 
Then, connect only the charger and try to turn it on again.
 

For more troubleshooting methods, it is recommended to refer to the following:
Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen)
Sorry for any inconvenience it may be caused. 

Pressing and holding the power button has no effect. Keyborad lights are continuously on. Connecting the charger has no effect either.

@IGORZIRO 
If the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.