Hi mhailimpin
We are sorry to hear that you are having this issue.
What's your phone’s firmware version (Settings > About phone> Build number)
Have you tried it under "safe mode"?
In safe mode, only the factory pre-installed applications will be loaded.
For instructions, please refer to the link below:
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=3105&highlight=safe%2Bmode
