question mark battery

[marcialhenrich]

APP Name:
Rooted: No
Frequency of Occurrence: 1.2
Firmware/APP Version: 6.0.1
RAM: 3G
Model: ZE550KL
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201910/13/223857njeeh44zcatzh4zb.jpg

I changed its battery but after trying to open it again it will only display a battery logo with question mark in it. PLS help me what to do.

[Y_ASUS]

Hi marcialhenrich, Could your phone be charged normally? Did you change the battery at an official service center? Thank you 🙂

[marcialhenrich]

I just bought a generic battery for this one cause every store i go they told me that zenfone 2 laser's battery is not available anymore. I'm from Philippines btw. 

[marcialhenrich]

Jei_ASUS posted on 2019/10/15 09:51 Hi marcialhenrich, Could your phone be charged normally?

I just bought a generic battery cause every store near me says that the original battery for this model was already phased out. Yes, i charged it normally. I'm from Philippines btw