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Can’t Set Up Zen WiFi

Ksternberg54
Star I
My new AC3000 Zen WiFi system looks great. But I haven’t been able to link it to my FIOS Internet router. The ASUS router and the node are less than two feet from the Verizon router. I’m using the phone app and it can’t locate the Internet signal/system/etc. Both routers are attached to the WAN inputs.
Any suggestions before I need to return it?
Thanks.
1 REPLY 1

Falcon_ASUS
Moderator
Moderator
Ksternberg54

My new AC3000 Zen WiFi system looks great. But I haven’t been able to link it to my FIOS Internet router. The ASUS router and the node are less than two feet from the Verizon router. I’m using the phone app and it can’t locate the Internet signal/system/etc. Both routers are attached to the WAN inputs.

Any suggestions before I need to return it?

Thanks.


Can’t Set Up Zen WiFi
@Ksternberg54
This is the "Phone Community".
If you have problems with router products, I would like to suggest you contact the local service center for help.
The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.