BSOD IRQL_NOT_LESS_OR_EQUAL At Cold Boot in a15 fa507re

[omidesf]

hi. I have an Asus A15 FA507RE. My problem is that when I turn on the laptop after it's been off for about an hour, it goes into a BSOD (IRQL_NOT_LESS_OR_EQUAL) once or twice, and automatic restarts or I have to press the power button 10 second to restart it in order for Windows to boot properly.

Also, when I'm in Windows or Linux, if I limit the CPU frequency through the Power Options or Armoury Crate and switch to a power-saving mode, the laptop randomly restarts. However, in other modes — even under heavy CPU load — it never restarts.

I have changed the RAM, SSD, and even reinstalled Windows. I’ve also booted Linux from a USB stick.Deleted all of Drivers and reinstalled them.also i have updated BIOS to the last version (315). None of these solved the issue.

Currently, I’m forced to set the Windows power plan to High Performance, and keep the Minimum Processor State at 90% or higher to prevent restarts. At startup, I have to press F2 to enter BIOS, wait a few seconds (possibly to warm up the CPU or raise its frequency), and then exit — only then does Windows boot without BSOD.

This issue is very frustrating, especially because I can’t use Sleep Mode at all. Every time I put the laptop to sleep and try to turn it back on after 30 minutes or so, it either gives me a BSOD or a black screen where neither the keyboard nor anything else works. I then have to hold the power button for 10 seconds to force a restart.

I kindly ask Asus Support and anyone who can help to guide me if there’s a solution. My warranty has unfortunately expired

[eyebrowz]

Hi

IRQ  interrupt request is quite an old fashioned thing.

It was for hardware to interrupt and have some CPU cycles or timeslice.

My thoughts are that 2 (or more) items are making simultaneous requests and fouling up the CPU.

So each piece of hardware, typically mouse keyboard etc will have an irq value and you need to look for conflicts....

1. Using System Information (msinfo32):

   • Press Win + R to open the Run dialog.

   • Type msinfo32 and press Enter.

   • Navigate to Hardware Resources > IRQs.

   • Here, you will see a list of IRQ numbers with associated devices.

2. Using Device Manager:

   • Open Device Manager by pressing Win + X and selecting Device Manager, or type devmgmt.msc in the Run dialog.

   • In Device Manager, go to the top menu and select View > Resources by Type.

   • Find and expand the Interrupt Request (IRQ) section; this shows all devices with their IRQ assignments.

   • Alternatively, to see devices by IRQ connection, select View > Resources by Connection, then expand Interrupt by request (IRQ) to see devices ordered by IRQ number.

[Falcon_ASUS]

@omidesf 
Based on your description, since the memory and SSD have been replaced, it is difficult to determine whether the issue is due to component compatibility or a motherboard fault. We recommend reverting the memory and SSD back to the parts we provided, restoring the system, and then checking if the problem still exists. We apologize for any inconvenience caused.

[eyebrowz]

Hi

My daily driver is Linux Mint, so I have had to boot W11 and take a screenshot....

Obviously mine shows no conflict, but no doubt you will something that does show a conflict.

Unfortunately I cannot tell you howto clear the problem. 

[omidesf]

Hi . 

Thank you for reply. 

I went to the page you explained in the first comment. I found a list of IRQs.

Now how do I know if there is a conflict?

From your second comment, I didn't understand exactly how to detect a conflict.

Could you help me more ?