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Boot troubleshoot/cant access bios

Utech2
Star I

‎03-01-2023 12:46 AM

A few months ago, i was concerned about access security on my laptop, so I set up a boot password on bios settings. Until yesterday, everything was fine. Well, today I just turned on my laptop, and with no reason, when I try to write the boot password, special characters on keyboard doesn't work. Connected an external USB keyboard and it doesn't work either. I can't access Bios, and i'm just stuck on boot password. Can someone help me please?  

#TufgamingA15

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2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

‎03-01-2023 05:08 PM

@Utech2 

Please confirm if you pressed Num lk (number lock key) by mistake. 

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ZenBot
Community Manager
Community Manager

‎08-21-2023 03:45 AM

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.
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