ASUS x555Q Ram slot not working after BIOS upgrade. Ram slot no funciona tras Bios Upgrade. Ayuda!

[smr111]

ASUS x555Q Ram slot not working after BIOS upgrade. Ram no funciona tras Bios Upgrade. Ayuda!

[Falcon_ASUS]

@smr111 
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.