01-28-2024 06:54 PM - edited 01-28-2024 06:55 PM
Turned on my asus tuf laptop and had bit locker on the screen , i have changed no settings , i do not have the key , now i cannot get on my computer , WTF is this
01-29-2024 04:26 PM
@jamese
May I ask if there are other people using your laptop on a regular basis? Is it possible that someone else might have set a password on your laptop after using it?
01-29-2024 05:05 PM
Only I use the computer , it is a bitlocker error , so microsoft did an update and locked me out of my own laptop. I need some kind of key to reset , but of course , i never had a microsoft account so there is no key , I am shocked that asus sells laptops with bitlocker turned on .
01-30-2024 04:50 PM
@jamese
With your description, I would recommend that you refer to the operational instructions in the following FAQ.
[Notebook/Desktop/AIO] Troubleshooting - How to fix it shows BitLocker recovery screen after power o...
Sorry for any inconvenience it may be caused.
01-29-2024 09:02 PM
Check if secure boot was disabled in the bios: https://www.asus.com/support/faq/1050047/
if its disabled, enable it.