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ASUS TUF FA507XI.307 Can't update bios to 308, blackscreen

fharsanto
Star I

I cant update BIOS, blank screen keep coming, already trying https://www.asus.com/support/FAQ/1040405/ but not works. In my model, after 15 second, light on power already shutdown.

There's 2 method to update BIOS, I'm trying all but not works:

1. Windows installation download from MyASUS, after restart is black screen

2. Flashing with usb (format with Fat32), stuck after restart in black screen

My BIOS version is 307, previously setting secureboot is disabled due to Linux installation on second drive. After can't update BIOS on dual boot, I decided to run ASUS Cloud Recovery (this process wipe out all drive sadly)

After fresh install still can't update the BIOS.

15 REPLIES 15

camilasaunder89
Star III

BIOS helps to start the PC. To update the BIOS, it is important to ensure that the BIOS version is compatible with your PC and backup BIOS before the update. To fix this problem, it is better to use BIOS Update Software. They make this process smooth and easy to use.

fharsanto
Star I

BIOS Update Software is not works, Can I downgrade to BIOS (version 304) ? Trying EZ Update flash with usb with version 304 but got black Screen.

It's seem the issue is Windows Updates BIOS is 307 (doesn't match any version from ASUS), so it's better waiting update from Windows?

Version 307 not listed on ASUS support : https://imgur.com/a/nQeZrPH

EZ Flash usb, wether 304 or 308: https://imgur.com/a/moQvzze

 

@fharsanto 
I have forwarded the information to the relevant department. 
We will keep you updated and your consideration will be very much appreciated.

@fharsanto
Our technical team has mentioned that they would like you to confirm if you have added RAM yourself.
If you have, please provide the brand, model, and specifications of the additional RAM.
Thank you.

fharsanto
Star I
Hello, actually the seller who add it (RAM & SSD), it's part of transaction
- SAMSUNG RAM SODIMM DDR5 16GB PC5600
- ADATA LEGEND 800 SSD PCIe Gen4x4 M.2 2280 - 1TB
So total memory 32GB and SSD 2TB