01-09-2024 12:30 AM
Hello all.
I have read and tried https://www.asus.com/support/faq/1044458
I am having trouble with a fresh instal of Windows. The installer does not see my SSD.
I have tried downloading the RST drivers by searching for my serial number on the support/download site. (Exact model number is FX516PE). I installed Ubuntu, then installed a Windows Virtual Box, and used that to extract the drivers from the EXE.
After trying the installer again it reads the driver files on a second USB flash drive (two options 9A0B, one managed and one not).
After selecting one it scans for a while but fails with the message
No new devices drivers were found. Make sure the installation media contains the correct drivers, and then click OK.
I have tried version 19 and 18 from the Asus Website, and I have also tried every other IRST driver I could find lying around the internet.
Things I have tried
I am now out of ideas.
Just in case, this is all my BIOS settings
Armoury Create Control Enabled
Hyper-Threading Enabled
Intel Virtualisation Tech Enabled
Intel AES-NI Enabled
VT-d Enabled
SMART Self Test On
Network Stack Disabled
USB Mass Storage Drive Enabled
DVMT Pre-Allocated 64M
Enable VMD Controller Enabled <- Tried Both
Thunderbold Security No
Fast Boot Enabled <- Tired Both
If anyone has any ideas, please let me know...
01-09-2024 05:32 PM
@JonathanPeel
May I ask if you have installed both systems on the laptop for use?
If so, from our standpoint, we are unable to provide assistance with the process of changing to a dual-system setup.
Sorry for any inconvenience it may be caused.
01-09-2024 11:17 PM
Hi, please elaborate when you mean by "both systems".
I am trying to install one system (Windows)
01-10-2024 05:16 PM
@JonathanPeel
Due to my misunderstanding of the description regarding Ubuntu installation, I mistakenly thought you intended to set up a dual-boot system.
I apologize for any inconvenience caused.
Could you please provide me with a screenshot of the issue you are currently facing?
Please also provide the BIOS version you are currently using.
Thank you.
01-10-2024 11:25 PM
The Windows Installer does not see the SSD, and asks for Drivers.
I can select the driver downloaded from ASUS (I have tried both, from v19 and 18)
The Windows Installer does still not see the SSD.
I have BIOS version 330