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ASUS TUF A15 (fx506iv) BIOS 311 Bug

novalsofyan
Star II
System: Windows 10 Home 64 Bit, Build 18363
Battery or AC:
Model: Asus TUF A15 (fx506iv)
Frequency of occurrence: Random every 5 - 30 Minutes
Reset OS:
Screenshot or video:
========================
Detailed description:
3 November 2020, i updated my bios from 309 to 311. But i've some bugs with my usb port. When using usb hub, on first port (beside hdmi port) will randomly disconnect and reconnect every 5 - 30 minutes. And without usb hub you cannot transfer file to android phone (cannot change 'transfer file' option on android phone). And for the second one (beside type c port) with usb hub i think no problem, but new problem if you connect your android without usb hub, it will connect and reconnect every 1 - 2 second.
Summary:
Problem First USB 3.0 Port (Beside HDMI Port):
With USB Hub, it will randomly disconnect & reconnect every 5 - 30 Minutes
Without USB Hub i think its normal, but cannot transfer file to android phone (only charging option)
Problem Second USB 3.0 Port (Beside Type C Port):
With USB Hub no problem occured
Without USB Hub (Direct Connect) Android phone will disconnect and reconnect every 1 - 2 second
I hope asus will fix this fatal bugs
37 REPLIES 37

Blake_ASUS
Community Legend II
sujithkumarpendem

https://zentalk.asus.com/en/discussion/comment/138143#Comment_138143

Hlo, I've updated Asus System Control Interface V2 to the new version which was released 2 days ago. I hoped that the issues would fix but it didn't.

Also, there is an other bug which I forgot to tell. When you shut down pc or sign in after the laptop boots up, there is a lag in the circling animation. I have tested in my brother's laptop of same model. I also read this issue on reddit. Just letting you know to fix this issue in the next update.


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Hi,
Thank you for the update.

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/141094#Comment_141094

Hi,

Thank you for the update.


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ok, now you have released 314 bios which fixed most of the issues. But there is a bug in one of your drivers which is causing the mouse blue circle spinning a lot more than it should. It appears everytime I open a new tab in a browser, open start menu, click on a software which is already active and even when idle sometimes. I even reinstalled windows thinking that there might be any issue without my installed software. But, even after fresh installation, the problem still exists. It might be because some background asus driver. Please let me know how to fix this.

sujithkumarpendem

https://zentalk.asus.com/en/discussion/comment/141182#Comment_141182

ok, now you have released 314 bios which fixed most of the issues. But there is a bug in one of your drivers which is causing the mouse blue circle spinning a lot more than it should. It appears everytime I open a new tab in a browser, open start menu, click on a software which is already active and even when idle sometimes. I even reinstalled windows thinking that there might be any issue without my installed software. But, even after fresh installation, the problem still exists. It might be because some background asus driver. Please let me know how to fix this.


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IT IS TERRIBLE THAT A LAPTOP THAT IS BEST SELLING STILL HAS ISSUES EVEN AFTER ONE YEAR OF LAUNCH