Asus Tuf a15 (506II) Gpu fan (left fan) showing 0 rpm

[alwinmathew4]

System: Asus TUF a15 (506II)
Battery or AC: both
Model: ryzen 5 4th gen and gtx 1650ti
Frequency of occurrence: frequent
Reset OS: windows 10
Screenshot or video:
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Detailed description：
I have been using the Asus tuf a15 for the past 1 year recently I have been noticing that in armoury crate the GPU fan section shows 0 rpm but I can feel the air coming out of the laptop, when I test it using my Asus app it sometimes shows there may be something wrong with your fan but most of the time it shows that the fan is working correctly

but the problem is that under heavy loads the fans won't speed up causing heating


what my be the reason for this problem is it a software issue or a hardware one

[Blake_ASUS]

Hi there,
May I know your BIOS version, Armoury Crate version and ASUS system control Interface driver version?
Also, your GPU is under power saving mode, so it means that you are not using the GPU, then the GPU fan would not be running.
Which mode did you set the device to ? and what game or program are you running when you took this screenshot?
Thank you.

[alwinmathew4]

bios version is 316, armoury crate 4.1.6.0, everything is up to date I did all the windows updates and Asus updates.
The GPU is in turbo mode and this happens for any game that I play when I took the screenshot I was playing Valorant, i saw someone in this forum with the same issue but their discussion was closed

[Blake_ASUS]

Hi there,
Then can you try to enter Nvidia control center to make sure that all your game is running on Nvidia card ?
Thank you.

[alwinmathew4]

yes the game is running on the Nvidia card i can also see it in task manager