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Armoury Crate won't load Device page

ssilcock66
Star I

Using Armoury Crate on Windows PC & it won't load the Device page. All I get is the spinning circle of red dots until the left side icons aren't greyed out & I can click on one to exit the Device page.

I've updated Armoury Crate & restarted my system but the problem persists.

Also, what are you supposed to do with the .logE file you save as a log file from Armoury Crate?

If you submit a support ticket it & try to attach the file you get a file format error. Very handy!

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@ssilcock66
Here we mainly discuss the issues/questions related to ASUS laptop & Phone product.
For your questions, I suggest you contact our local call center to have further assistance.

Please refer to below and find the link of local call center.

https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused. 

ZenBot
Community Manager
Community Manager
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