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Armoury Crate CPU Temprature Problem

okanevci
Star I
System: FX505DU
Battery or AC: Both
Model: Ryzen 7 3750h / 1660 TI
Frequency of occurrence: Always
Reset OS: Not yet
Screenshot or video:
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Detailed description:Something wrong wirh armoury crate i can't see cpu temprature it's always 0, and something problem with AMDmaster device driver it says (code39 error)
I deleted Armoury Crate and reinstall it i t didnt work.
I try to delete AMD drivers with amd utilty and i did clean install it didnt work. What should i do ? Please i need help.
Device Manager says for amdmaster device driver Windows cannot load the device driver for this hardware. The driver may be corrupt or missing.

11 REPLIES 11

I did it what you say it still same i cant see tempratures 

okanevci
Star I
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/242854#Comment_242854

@okanevci

Please follow the steps below.

1. Please search for the “Core Isolation” option and adjust it to Off.

image.png

2. If it is set to OFF or is already OFF, please use the following amd package to uninstall, and then click it again to re-install and follow the prompts to reboot.

https://www.asuswebstorage.com/navigate/a/#/s/205E078C3B1140EDA05692F83DB382EC4

3. Manually select the AMDRyzenMaster device in Device Manager, and update to the latest version.

4. Check whether the CPU temperature in Armory Crate can be displayed normally and the error code:39 problem in AMD RyzenMaster Device can be ruled out.


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I can't open that menu it says ''-The page you are trying to access does not have supported features and cannot be used'
What's the amd package unistall ? I didnt understand what you mean?
I did it it says this is lastes version

okanevci
Star I
This app not opening

Falcon_ASUS
Moderator
Moderator
okanevci

This app not opening


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@okanevci
The original file was a .ZIP file, I have unzipped it and the new link is below.
https://www.asuswebstorage.com/navigate/a/#/s/77E3C47A389443458348222E96E21A224

okanevci
Star I
Yeah I download this and i install this but it didnt work