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Laptop screen working normally at 48 herts but when switched to 120 hz black lines appear

umangsonij6
Star I
System: asus vivobook gaming
Battery or AC: 15P WATT
Model: X571GT
Frequency of occurrence: CONSISTENT
Reset OS:
Screenshot or video:
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Detailed description:
1 REPLY 1

Falcon_ASUS
Moderator
Moderator
umangsonij6
  1. System: asus vivobook gaming
  2. Battery or AC: 15P WATT
  3. Model: X571GT
  4. Frequency of occurrence: CONSISTENT
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:


Laptop screen working normally at 48 herts but when switched to 120 hz black lines appear
@umangsonij6
Are your BIOS, system and graphics card drivers updated to the latest?
If yes, what are the version numbers?
In addition, can you provide me with a picture of the black lines for me to confirm?
Sorry for any inconvenience it may be caused.