"Generic Mobile Broadband Adapter #7" & "Viscosity Virtual Adapter V9.1" won't update

[the_bullet_01]

Hello!
I've been having a lot of issues with the Asus connectivity (First Bluetooth, now Generic Mobile Broadband Adapter #7 and Viscosity Virtual Adapter V9.1)

First my Bluetooth would randomly disable itself, this prompting the 'unknown usb device descriptor request failed' to appear.
Now I noticed in the Device Manager that the Generic Mobile Broadband Adapter #7 & Viscosity Virtual Adapter V9.1 & V9.1#2 are giving error codes.

Generic Mobile Broadband Adapter #7: This device cannot start. (Code 10)

Viscosity Virtual Adapter V9.1: Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

Viscosity Virtual Adapter V9.1 #2: Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

When I select the drivers to update, it says they're up to date.
When I use the Intel Driver & Support Assistant, it says everything is up to date.

Anybody have solutions?

[Aureliannn_ASUS]

Hi @the_bullet_01 ,

based on your question, could you please clarify if you are experiencing any issues with ASUS router?

If your issue is related to a laptop, we have a dedicated discussion forum for laptop users where you can seek assistance.

You can refer to the link provided below.

Laptop - ASUS - ZenTalk

Thank you.

[the_bullet_01]

Not the router, no.
Just a regular Spectrum modem/router.
But I'll see if I can find that laptop discussion forum and repost it there!

[Aureliannn_ASUS]

Hi @the_bullet_01 ,

If your issue is related to a laptop, we have a dedicated discussion forum for laptop users where you can seek assistance.

Below link is the Laptop discussion forum. Thank you.

https://zentalk.asus.com/t5/laptop/ct-p/Laptop

[ZenBot]

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