Cannot connect or setup new AI nodes keep getting This device couldnt be added to your aimesh system

[MIAA]

1 - i have tried with restarting both router and connect with LAN network. ive followed this previous post

https://zentalk.asus.com/t5/networking/cannot-add-another-aimesh-node-to-existing-system/m-p/431395

my main router is AX55 and AI node is AX1800

can you help me please

[jzchen]

Did you try hard/factory resetting both?

[Aureliannn_ASUS · Accepted solution]

Hi @MIAA ,

Thank you for your inquiry. 

To better understand the connection issue between your AX55 main router and AX1800 node, please perform the following steps:

1. Firmware version confirmation: Please ensure that the firmware of your AX55 main router and AX1800 node are both updated to the latest version.
2. Node factory reset: We recommend restoring the AX1800 node to factory default settings and reconfiguring it.
3. Node placement adjustment: Please try placing the AX1800 node closer to the AX55 main router to ensure signal stability.
4. Node addition test: If you have multiple AX1800 nodes, try adding one node at a time to rule out conflicts between nodes.

Please kindly perform the above steps to help us further analyze the problem. 

Thank you for your cooperation.

[AiMesh] How to setup AiMesh system (Web GUI)? | Official Support | ASUS Global

[MIAA]

Hi Aureliann this step work. Thank you for the solution! Cheers!