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Asus z790-p-csm keeps crashing

glnlb
Star I

I had used only 2 ram slots 64 GB. It started crashing multiple times Suddenly a few pixels appear and restarts 10-20 times a day. Probably more! Crashers randomly on edge/Dota2/Aftereffects, Ai and Pr

Can someone help?

Processor 13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHz

Installed RAM 2x32 64 GB 5200MHz (64 GB usable) (Vengeance)

System type 64-bit operating system, x64-based processor

NVIDIA GeForce RTX 4090

Acer XV340CK P

1200

1 REPLY 1

Jiaszzz_ASUS
Moderator
Moderator

Hello, @glnlb 

May I ask if the situation you described happened after any changes were made? For example, updating the BIOS or connecting an external device
When the crashes occur, does the software crash while running, return to the desktop, or does the system shut down and automatically reboot?
Have you already updated the BIOS to the latest version 1604, released on December 28, 2023, and cleared CMOS?
Could you confirm if the installed memory part number is in the PRIME Z790-P-CSM QVL and if it's installed in the DIMM_A2 and B2 slots as recommended in the User manual?

Thank you.