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Knowledge Base Articles

[Phone] How to enable 'Detect battery-draining apps' function?

[Phone] How to enable 'Detect battery-draining apps' function?※Information in this FAQ might not be applied to all series of phone/pad products. Part of options/screenshots or operation procedures may vary from different versions of software. This fu...

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[Phone] How to connect to Wi-Fi Network

[Phone] How to connect to Wi-Fi Network*Note : The screenshot pictures may vary from different versions of firmware. Turn on / Turn off  the Wi-FiAt the home page, swipe down to open the Quick Setting menu. Tap to turn on the Wi-Fi.To turn the Wi-Fi ...

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[Phone] Why my ZenFone doesn't play HD movies in Netflix

[Phone] Why my ZenFone doesn't play HD movies in Netflix1. Please check if your Netflix plan support HD availiable or Ultra HD availiable. And contact APP vendor to change the plan if needed.2. Check ZenFone specification. Widevine L1 is required for...

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[Phone] How to fix Power On/Off Issues

[Phone] How to fix Power On/Off IssuesWhen your device experiences any of the following issues, follow these steps:       Unable to power on (e.g., no response from the device, blank screen, frozen)1. Disconnect all connected devices, including charg...

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[Phone] How to do hardware reset on your phone?

[Phone] How to do hardware reset on your phone? To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about How to do hardware reset on your phonehttps://www.youtube.com/watch?v=hOZu3A2YY6E If you can...

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[Phone] How to clean my phone?

[Phone] How to clean my phone?1. Turn off the phone and disconnect all the cables and external devices on the phone.2. Blow off the dust on the phone first, then use a soft, cleaning cloth ( such as LCD screen cleaning cloth, camera lens or eyeglasse...

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[Phone] AeroActive Cooler Settings

[Phone] AeroActive Cooler SettingsPlease follow the steps below to set the Cooling mode / Lighting controls / Visual and Vibration settings after installing AeroActive Cooler. 1. Go to Armoury Crate > Enter Console. 2. Scroll to the AeroActive Cooler...

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[Windows 11/10] “Phone Link” application

[Windows 11/10] “Phone Link” applicationMicrosoft's Phone Link app allows you to synchronize your Windows computer with your Android or iOS smartphone. It reduces the need to switch between your smartphone and computer by enabling functions like maki...

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[Phone] Troubleshooting - GPS function does not work

[Phone] Troubleshooting - GPS function does not workIf your GPS is unable to locate or is inaccurate, please follow these troubleshooting steps:1. Ensure the location services are enabled: Go to Settings > Location > Use location.2. Move outdoors to ...

ZenBot by Community Manager
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[Phone]Avoid OLED Burn-in on screen

[Phone]Avoid OLED Burn-in on screen      Comparing with traditional LCD panel,OLED panel technology provides more vivid colors,lower power consumption and thinner screen thickness,so that users can enjoy the best visual experience。 However,in some ex...

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[Phone] ROG Phone ─ What is ROG Vision?

[Phone] ROG Phone ─ What is ROG Vision?ROG Vision is the screen located on the back of the ROG Phone 5. Users can set the animation displayed on the back screen, or use the built-in editor to create different animations according to personal preferen...

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[Phone] ROG Phone 5 ─ What is the brand new system mode?

The system mode provides built-in modes for users to choose from, to find the most appropriate performance mode according to their needs. Tap Armoury Crate > Console, then you can see the built-in system modes. ─X Mode: X Mode is a special mode...

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[Phone] ROG Phone 5 ─ What is Graphics boost?

Graphics boost is an enhanced tool for improving the quality of the game screen, allowing players to adjust the picture quality according to their preferences in the game Tap Armoury Crate from the Home screen, enter Game Library, tap Scenario Profi...

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[Phone] How do I shoot the picture with exposure bracketing?

"Bracketing" takes 0EV as the base and takes three photos with different exposure values, namely "darker photo, mid-brightness photo, and lighter photo". It gives users the maximum degrees of freedom for post-editing. Open the Camera App > Swipe lef...

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