02-14-2020 02:31 PM - last edited on 01-16-2024 01:14 AM by ZenBot
05-17-2020 02:49 AM
Anders_ASUSHello @Anders_ASUS,https://zentalk.asus.com/en/discussion/comment/45452#Comment_45452
It's a known issue which we're working on solving. No need to visit service center
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05-17-2020 03:38 AM
MaxDoc83Always happy to help brother hve fun stay safe t c. 😊https://zentalk.asus.com/en/discussion/comment/71931#Comment_71931
So... I did it. Now I will try in the next days. I recently found the Screenshot button on power hold button ... Appears with shutdown reboot etc ...
Thanks @amitgarde3 , that's was quick and very helpful. Although I want to use the factory reset... But I will keep it in mind...
Again thanks!!!!
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05-17-2020 03:41 AM
fjaviergjTry to factory data reset by backing up all ur imp data as this led issue has been solved in latest .70 but something is triggering it on ur device to carry forward that bug may happen due to lots of other reasonshttps://zentalk.asus.com/en/discussion/comment/47789#Comment_47789
Hello @Anders_ASUS,
I have discovered a new fault in the charging led. If we let the phone turn off due to exhaustion of the battery, when charging, the led error occurs again. The led remains red even though it has reached 100% charge. The problem disappears if we charge the phone while it is on and reaching 100%. And it does not happen again until the phone turns off again due to exhaustion of the battery.
Do you know this new problem? Is it going to be fixed?
Regards.
Firmware: 100.10.107.70
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05-17-2020 03:48 AM
05-17-2020 03:58 AM
fjaviergjK i hope mods will help u out on this or wait for next firmware it may probably be fixedIt just made a reset a few days ago. And as I say, it happens only when the phone is turned off because the battery runs out. It is only in that special situation. I haven't noticed before because I don't usually let the battery run down completely before charging.
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