Not powering on

[Katie_chesson]

I plug in charger but will not turn on black screen. Power lite blinks red/ white but nothing happens.

[RAJU_MSC_MATHEM]

Katie chesson

I plug in charger but will not turn on black screen. Power lite blinks red/ white but nothing happens.

Not powering on

I think remove joint connecting cable and power plug from power adapter .
.then reinsert properly.
also check if any dusts are stuck inside laptop power slot.

[Blake_ASUS]

Hello Katie,
Please unplug the adapter and long press power button for 40 second to reboot.
If it still not boot on, please kindly send it to the service center.
Sorry for the inconvenience caused.
Thank you.