Fingerprint reader not showing up in device manager - Asus Vivobook K3500PC

[martcoug]

System: Vivobook_ASUSLaptop X3500PCB_K3500PC
Battery or AC: AC
Model: Vivobook_ASUSLaptop X3500PCB_K3500PC
Frequency of occurrence: constant
Reset OS: Done
Screenshot or video: See attached
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Detailed description：

No fingerprint sensor showing up in device manager under biometrics, I have downloaded the drivers and updated bios UEFI

[RAJU_MSC_MATHEM]

enable show hidden devices in view tab , and check any devices listed under other devices.

[Falcon_ASUS]

martcoug

1. System: Vivobook_ASUSLaptop X3500PCB_K3500PC
2. Battery or AC: AC
3. Model: Vivobook_ASUSLaptop X3500PCB_K3500PC
4. Frequency of occurrence: constant
5. Reset OS: Done
6. Screenshot or video: See attached

========================

Detailed description：

No fingerprint sensor showing up in device manager under biometrics, I have downloaded the drivers and updated bios UEFI

Fingerprint reader not showing up in device manager - Asus Vivobook K3500PC

@martcoug
I have sent you a message, please provide your laptop serial number through the message for further confirmation. Thank you.