04-16-2023 07:15 AM
Sometime in the beginning of 2023, my external USB C monitor stopped waking up when I login to my X13 from sleep/lock mode. Unplugging the USB C connector and replacing it restores signal to the external USB C monitor. Same behavior for both the USB C ports on the left or right.
It was working perfectly fine before, so I suspect some recent software updates broke it. Any clues? Solutions appreciated.
04-23-2023 02:31 AM
Yes, the problem exists independent of cable. It was working perfectly for about 1 year with the same cable.
04-23-2023 07:04 PM
@kejgoh
If troubleshooting has been done but the problem still exists, I would suggest restoring the system to confirm if the problem improves. Sorry for any inconvenience it may be caused.
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