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Battery draining overnight issue

vishnusdz013
Star III
Please tell us some basic information before asking for help:
Model Name: Max pro M1
Firmware Version: Android 8.1.0, Feb 2019 security patch
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I just brought a new zenfone max pro m1. For a week battery was going fine. But today it had drained 10 percent overnight while the phone was idle. I did not installed any apps recently. The device is running android 8.1.0 feb 2019 security patch that came preinstalled. I haven't updated it yet. Please help me. And which firmware till now is the most stable one without any bugs & battery draining. Please reply 🙏
41 REPLIES 41

Anandu

https://zentalk.asus.com/en/discussion/comment/97596#Comment_97596

Yes but With google app disabled and battery saver on.


View post
Before start of this cycle I have completed -
1.Battery recalibration - No Result
2.SMMI Test - All test passed successfully.
3.Battery charging discharging in safe mode - Overnight battery drains to 69% ( Attached screen shot for your reference)
Is it firmware issue ? (Attached screenshot of latest updated firmware)
If yes, I have 2 same handsets of MaxProM1,32GB & 64 GB - HAVING ISSUE.
32 GB is working fine with same firmware.
Pls guide...
screenshot-20200720-072347.png
screenshot-20200605-220848.png

abhaykrishnan02
Zen Master I
yaminimahajan21

https://zentalk.asus.com/en/discussion/comment/97601#Comment_97601

Before start of this cycle I have completed -

1.Battery recalibration - No Result

2.SMMI Test - All test passed successfully.

3.Battery charging discharging in safe mode - Overnight battery drains to 69% ( Attached screen shot for your reference)

Is it firmware issue ? (Attached screenshot of latest updated firmware)

If yes, I have 2 same handsets of MaxProM1,32GB & 64 GB - HAVING ISSUE.

32 GB is working fine with same firmware.

Pls guide...

screenshot-20200720-072347.png

screenshot-20200605-220848.png


View post
have u reset ur phone

abhaykrishnan02

https://zentalk.asus.com/en/discussion/comment/97824#Comment_97824

have u reset ur phone


View post
Not yet.Just going through all options.
Shall I proceed for factory reset ??

abhaykrishnan02
Zen Master I
yaminimahajan21

https://zentalk.asus.com/en/discussion/comment/97897#Comment_97897

Not yet.Just going through all options.

Shall I proceed for factory reset ??


View post
wait for 2 days u will receive july security patch update
if it is not fixed after update
do these things in night backup apk of these apps and uninstall or disable all the google apps like google,google play service ,g map,play store , chrome ,,, facebook , messenger and enter safe mode ,,
even after doing these things ur battery backup is not good then there may be hardware problem

abhaykrishnan02
Zen Master I
yaminimahajan21

https://zentalk.asus.com/en/discussion/comment/97897#Comment_97897

Not yet.Just going through all options.

Shall I proceed for factory reset ??


View post
please tell me
what is the charging spped of ur phone
means how much time does ur phone takes to chrge from 0 to 100%
if it is less than 2 hrs then i think u have to change battery