Can't even record a gaming video on best gaming phone!

[roxy333]

As a gaming phone, our device has this irritating glitch. When using a wired earphone, I repeat a wired earphone, when we record the internal sound, the sound delays while playing. Like if I record while playing PUBG, I have sound delay in game. It is a delay of 1 sec. As soon as I stop recording, delay disappears and when I watch the recorded video, that is also perfect, no delay there. I was on amdroid pie and I expected that this issue will be fixed in a10 but no. Last day I upgraded to A10 stable but the irritating issue is still there. As a gaming phone, mechanism of game recording is extremely important. Again it is independent of earphone. No matter if we use wireless or wired one or even without earphone, of we record gameplay, we experience delay due to which gaming while recording is merely impossible.
Asus has given us so many options as a gaming phone but if they cant even fix a silly issue like that... Then they should stop boasting things like "worshipped by gamers and bla bla."
And then ASUS support will come here and tell me to use 3rd party recording apps. Is this is really the kind of support that you provide us here? To use 3rd party apps.
A very good way of saying "we can't".
Even a $200 can do that perfectly.
Asus you are constantly failing as a good software provider. Keep it up.
Issue has been reported already here for months and months ago and still they are working on it or I would rather say they are suggesting us to use 3rd party apps.

In the launch even before comparing your devices to all the high end devices and saying that we can do what they can't and bla bla, I'd rather suggest you to focus on basics ASUS.
A good screen recorder is a basic thing for a gaming smartphone.
I request you to please work on this one. This used to work perfectly before. Please help asus. If you can't then who else would?
If so many people are reporting the issue, then it is a major problem.

Thank you

[roxy333]

ronald1985

https://zentalk.asus.com/en/discussion/comment/94576#Comment_94576

Great! That's good to know it's happening before A10 (like you mentioned in your first post). Other posts is saying this is happening post A10 update. Now we have the specific version of firmware that was last known to have worked, maybe it will help out the mods.

Never rule out of hardware problems 😁You will know why manufacters stop updating their phone after 2 major updates just like Samsung. Its due to hardware limitations.

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You wanna talk why providers don't provide software updates? It's due to hardware limitations?
No. I had samsung galaxy S duos. It came with android 4.1, ice cream sandwich. Never got update
I upgraded it till android oreo using custom roms.

I had redmi note4, note 5 pro, mi a1.
Custom Roms performed beyond stock ROM. Evertime! So it has nothing to do with hardware limitations. Maybe yes, but clearly not as you say.

[Gustav_ASUS]

@ronald1985 @Akash Gupta Lets keep this thread (and the rest of the forums) free from bickering, shall we? You're steering off topic with these last couple of posts.

[#4]

Gustav_ASUS

@ronald1985 @Akash Gupta Lets keep this thread (and the rest of the forums) free from bickering, shall we? You're steering off topic with these last couple of posts.

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Hey i just made a post where i show that there is delay more than 100ms with proof. Please check it out

[Gustav_ASUS]

Akash Gupta

https://zentalk.asus.com/en/discussion/comment/95135#Comment_95135

Hey i just made a post where i show that there is delay more than 100ms with proof. Please check it out

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I've seen that thread, but I don't really know what new information it has added to the discussion? We're all in agreement that there is a delay.
I tested the calibration tool you used and got ~200 ms. There's bound to be some variation because it's far from an exact test, so I'm not saying your reported 350 ms is that far off.

[#6]

Gustav_ASUS

https://zentalk.asus.com/en/discussion/comment/95146#Comment_95146

I've seen that thread, but I don't really know what new information it has added to the discussion? We're all in agreement that there is a delay.

I tested the calibration tool you used and got ~200 ms. There's bound to be some variation because it's far from an exact test, so I'm not saying your reported 350 ms is that far off.

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So don't you aggree this much delay can get you killed in fps games like pubgm??? This delay is massive as i said. Now that we know there is a massive delay in my "gaming phone" can you please work on fixing it?