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Bugs need to be fixed ASAP!!

Swaraj
Rising Star II
Hello there, i have been using asus rog phone 2 for a month now and i have noticed the following bugs. Plz fix this ASAP
1. Network problem - when one of my sim signal gets weak the entire network collapse . I mean both sim 1, sim 2 along with wifi are refreshed due to which i have to be afk for 3 second which is entirely ruining my game and its really frustrating. You can also find other users facing same issues like on this forum https://www.google.com/url?sa=t&source=web&rct=j&url=https://forum.xda-developers.com/rog-phone-2/he...
2. Contacts - The merge contact number and names aren't working.
3. Air trigger - The ryt air trigger still flickers (occasionally not usually) And for the left ones i have to squeeze more hard to reach level 6-7 but it doesn't cross over level 7 and with the same force applied on ryt trigger it reaches level 10, Both airtrigger needs to be balanced in terms of force applied and flickering issue needs to be solved asap, for some users left trigger seems to be flickering.
4. SMS - Am using default sms app yet i dont receive any notifications when msgs arrives, but when i check inbox, the msg is received but i am not at all notified in notification panel neither do i get a hint that msg has arrived.
5. Vibrations - Well this doesn't sound like a problem for everyone but its my personal request. Has anyone noticed that when u received new phone and when u opened up app menu and scrolled down as fast as u can and the slider on ryt column hit the end line, the phone used to vibrate? I liked that feedback of vibrations but i see no more like it dissappeared on its own after 2 - 3 days. I liked playing with it tho :p. I would be happy if u work on it as well.
6. Notifications - for some apps i receive notification, but for other apps i dont receive any, like for an example google pay, i don't receive notifications in panel when someone sends me money.
7. Viper4android - could u plz add this? I like the speakers of these phones but i bet it would sound even better with Viper4android tweaks, we can enhance bass and etc, tho this is also my personal request. (i dont wanna root my phone just to get this on my device)
8. Fingerprint sensor - would you make it lil faster and more accurate in detection, bcuz i get twice or thrice the mismatch error per day(my hands are clean and i added fingerprint of both thumbs bcuz if ryt thumb doesn't work i open it with left) but its annoying 😞
9. Cpu throttling - this guy has already posted query regarding this issue so i don't have to mention anything https://zentalk.asus.com/en/discussion/13675/cpu-throttling-lag-on-games#latest
10. Armoury Crate - you have given us an option to manage cpu for each game, i tried setting performance to advanced and cpu to 2.42ghz, later i tried to reduce cpu to the lowest and when i launched the game and opened up game genie from left side, it still showed me cpu using 2.42ghz (i tried this on clash royale game btw)
Battery Status - battery status shows unknown, before it used to show time remaining.
And thats it, so far i noticed in this month
I have mentioned everything i could find out so u can work on it and provide us the best you can, thank you. 🙂
24 REPLIES 24

Praj
Rising Star I
Swaraj

https://zentalk.asus.com/en/discussion/comment/32310#Comment_32310

Mods are not even responding, i only bought this phone bcuz i liked its airtriggers and it has 4 wifi chips, tho wifi drivers also needs optimization, i have 20 mbps wifi, sometimes phone receives only 5-10mbps speed and when i restart phone and check again, then it gives me 20 mbps download speed.(my wifi doesn't suck) This issue is also occasionally not frequently tho, but still am unsatisfied.

Now that i know software sucks, am waiting for stable custom rom on xda to release, peace ?✌️

If asus really wants to compete with other flagships then they should better improve their softwares or else Republic of Gamer will be a joke one day


View post
Bro i get the complete 100mbps and sometimes 98 and not below that the speed depends on your router isp and your background apps data usage? check that first

Swaraj
Rising Star II
Praj

https://zentalk.asus.com/en/discussion/comment/32513#Comment_32513

Bro i get the complete 100mbps and sometimes 98 and not below that the speed depends on your router isp and your background apps data usage? check that first


View post
did u do the speed test or are you saying that ur actual download speed is 100mbps?

Anders_ASUS
Hall of Fame III
Swaraj

Hello there, i have been using asus rog phone 2 for a month now and i have noticed the following bugs. Plz fix this ASAP

1. Network problem - when one of my sim signal gets weak the entire network collapse . I mean both sim 1, sim 2 along with wifi are refreshed due to which i have to be afk for 3 second which is entirely ruining my game and its really frustrating. You can also find other users facing same issues like on this forum https://www.google.com/url?sa=t&source=web&rct=j&url=https://forum.xda-developers.com/rog-phone-2/he...

2. Contacts - The merge contact number and names aren't working.

3. Air trigger - The ryt air trigger still flickers (occasionally not usually) And for the left ones i have to squeeze more hard to reach level 6-7 but it doesn't cross over level 7 and with the same force applied on ryt trigger it reaches level 10, Both airtrigger needs to be balanced in terms of force applied and flickering issue needs to be solved asap, for some users left trigger seems to be flickering.

4. SMS - Am using default sms app yet i dont receive any notifications when msgs arrives, but when i check inbox, the msg is received but i am not at all notified in notification panel neither do i get a hint that msg has arrived.

5. Vibrations - Well this doesn't sound like a problem for everyone but its my personal request. Has anyone noticed that when u received new phone and when u opened up app menu and scrolled down as fast as u can and the slider on ryt column hit the end line, the phone used to vibrate? I liked that feedback of vibrations but i see no more like it dissappeared on its own after 2 - 3 days. I liked playing with it tho :p. I would be happy if u work on it as well.

6. Notifications - for some apps i receive notification, but for other apps i dont receive any, like for an example google pay, i don't receive notifications in panel when someone sends me money.

7. Viper4android - could u plz add this? I like the speakers of these phones but i bet it would sound even better with Viper4android tweaks, we can enhance bass and etc, tho this is also my personal request. (i dont wanna root my phone just to get this on my device)

8. Fingerprint sensor - would you make it lil faster and more accurate in detection, bcuz i get twice or thrice the mismatch error per day(my hands are clean and i added fingerprint of both thumbs bcuz if ryt thumb doesn't work i open it with left) but its annoying 😞

9. Cpu throttling - this guy has already posted query regarding this issue so i don't have to mention anything https://zentalk.asus.com/en/discussion/13675/cpu-throttling-lag-on-games#latest

10. Armoury Crate - you have given us an option to manage cpu for each game, i tried setting performance to advanced and cpu to 2.42ghz, later i tried to reduce cpu to the lowest and when i launched the game and opened up game genie from left side, it still showed me cpu using 2.42ghz (i tried this on clash royale game btw)

Battery Status - battery status shows unknown, before it used to show time remaining.

And thats it, so far i noticed in this month

I have mentioned everything i could find out so u can work on it and provide us the best you can, thank you. 🙂


Bugs need to be fixed ASAP!!
Sounds like a modem crash. We will have to log your phone to find out why this happens to you.
In what way can you not merge contacts? What message do you see, or don't see? Tell me more
The sensitivity slider is there not only because people prefer different pressure but also because there might be slight difference between sensors. It's worth knowing that the amount of skin contact also make a difference. We're still perfecting this technology and it will get better with time. Real buttons would have been the easy and preferred solution if it wasn't because no one wants a phone covered in buttons.
Maybe you have the notification behaviour of messages set to "Show silently and minimize"?
I will check with our devs if it was removed or if it just disappeared
You don't get the notification even if the app is open? You may have the wrong setting in Auto-start manager. You could try toggle the app in Optiflex. Or it could be that you have the wrong notification setting for Google Pay. Just long press the app, enter app -> notifications -> press google pay and make sure it's set to make sound. You can even activate vibration under Advanced
I doubt this software could make it sound better than the optimizations we've already made but it would be fun to test.
We're aware that there has been some issue with the speed and accuracy. One issue is already fixed and another one will be fixed in future FOTA. Don't worry, it will be back to normal soon.
I have now explained why this is happening in that thread. Nothing is wrong.
This is a bug which we have already found and it will be fixed in future FOTA
Battery only shows unknown when fully charged. It should update after a little while

Swaraj
Rising Star II
Anders_ASUS

https://zentalk.asus.com/en/discussion/13737/bugs-need-to-be-fixed-asap

  1. Sounds like a modem crash. We will have to log your phone to find out why this happens to you.
  2. In what way can you not merge contacts? What message do you see, or don't see? Tell me more
  3. The sensitivity slider is there not only because people prefer different pressure but also because there might be slight difference between sensors. It's worth knowing that the amount of skin contact also make a difference. We're still perfecting this technology and it will get better with time. Real buttons would have been the easy and preferred solution if it wasn't because no one wants a phone covered in buttons.
  4. Maybe you have the notification behaviour of messages set to "Show silently and minimize"?
  5. I will check with our devs if it was removed or if it just disappeared
  6. You don't get the notification even if the app is open? You may have the wrong setting in Auto-start manager. You could try toggle the app in Optiflex. Or it could be that you have the wrong notification setting for Google Pay. Just long press the app, enter app -> notifications -> press google pay and make sure it's set to make sound. You can even activate vibration under Advanced
  7. I doubt this software could make it sound better than the optimizations we've already made but it would be fun to test.
  8. We're aware that there has been some issue with the speed and accuracy. One issue is already fixed and another one will be fixed in future FOTA. Don't worry, it will be back to normal soon.
  9. I have now explained why this is happening in that thread. Nothing is wrong.
  10. This is a bug which we have already found and it will be fixed in future FOTA
  11. Battery only shows unknown when fully charged. It should update after a little while

View post
About the network, i found temporary fix mentioned by @sewjesan
The merge contacts with same no. isnt working also their is another option for merging duplicate contact names which is also not working either.
I hope it gets fixed sooner as it must be your highest priority, i personally dont care about android 10 or future android updates, all i want is a stable bugless rom and i guess not only me but other users like me also wishes the same.
I have checked my notifications and everything is set correctly. Its a bug, yesterday i received update for message app on playstore and it got fixed. Am not sure if it fixed it permanently or just for temporary.
did u get any word from devs about this?
So it seems like i have to allow every app from autostart manager to start on boot to get me notified? and for google pay in notification>>set to make sound is already turned on by default, still i dont receive any notifications. Optiflex has limitations on number of apps that can be added.
Viper4Android is best FX i have ever seen , You can notice the changes in audio if u use headphones. Although the optimizations you have made for speakers are good enough but there are not much customization options like its available on viper4android.
And now there are other issues i would like to report
Recent apps - When i open few apps and keep them in bg and then press clear all button to clear recent apps, the apps seems to be cleared but when i again press recent app button i see them again in bg . i have to close each app seperately to make them dissappear from recent.
bluetooth - when i disconnect my bluetooth headphone after use by turning off the bluetooth of my phone (bluetooth of my headphones are still on) the phone automatically turns on bluetooth and again connects to my headphones? This happens only once . if i again follow same procedure at that same time , nothing happens and everything is normal. After few while if i do this again i get same issue.
Wifi - Occasional issue , i get weak network and seriously its not my router problem .I have compared it with my frds redmi note 7pro. he receives speed twice as me. i.e he gets download speed of 20mbps wheareas mine is between 9-10mbps. Rog 2 has got 4 antennas plz optimize this. And again this issue is occuring occasionally only. But when i restart my phone it gets fixed.
Airtrigger vibration - now while fixing that wifi issue i noticed another issue and its haptic feedback of airtriggers. After each restart the intensity of vibration is changed . i get a feeling like there are 2 copies of OS and each copy is switched during restart where 1 copy has weak intensity and another copy has high intensity of haptic feedback for airtriggers. Also I have noticed the IMPORTANT thing that after the restart the flickering issue is minimum when the haptic feedback is high and after another restart where the haptic feedback is low the flickering issue is high.
And thats it. Please Look into this serious issue. This are the basic and daily usage issues.

deeppaul589
Zen Master I
Bugs found:
Same problem as the right air trigger,
If wired headphone and bluetooth headphone both are connected, FM Radio app does not show option to play audio through bluetooth headphone.