Asus Zenbook UX582HS Color banding/ oversaturated/ black crushed

[Malina]

System: Windows 11
Battery or AC:
Model: UX582HS
Frequency of occurrence: all the time
Reset OS: yes
Screenshot or video:









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Detailed description：
Hi! I have an issue with terrible color banding especially in dark colors (black crushed), very acid red color, high contrast. Issue is everywhere: browsers, apps, windows folder shadows, background. Please let me know if you have a same issue and the solution. My laptop was originally coming with Win 11. I gave laptop to Asus service and the didn't fix it!!! I emailed to Intel, ASUS and Microsoft support but no luck. Also I checked other laptops with Windows 11 in the store and I can see that almost 70% has same issue. Only Dell xps was ok. My laptop model is Asus UX582HS. I'm working with graphic and photo and the issue is really terrible, not possible to work on the laptop which was made specially for creatives!!! Also it really hurts my eyes because of the very dark high contrast and acidity colors. Please check pictures below so you can understand my pain

[Malina]

I hope the issue is related to OS windows 11 somehow or drivers. I also emailed to Microsoft but no reaction. I think if Asus technician will collaborate with microsoft about it, maybe they will find a solution

[Danishblunt]

It's a calibration problem. You need to recalibrate your screen, if you need help feel free to drop me a message via private message I can link you my discord.

[Malina]

Danishblunt

It's a calibration problem. You need to recalibrate your screen, if you need help feel free to drop me a message via private message I can link you my discord.

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hi! Unfortunately It’s is not a calibration problem. I did calibration and Asus service did calibration, problem is still there. Only color slightly changed but banding, black crush and acidity not going away.

[Falcon_ASUS]

Malina

https://zentalk.asus.com/en/discussion/comment/202887#Comment_202887

Ok. Please let us know ASAP. I'm not the only one with this problem

View post

@Malina
Confirmed by our tech team, the situation you reported is a normal phenomenon.
The photos and videos you have provided are not solid colors, but have gradations, this phenomenon is more obvious on high-brightness LCDs, especially panels above 400 nits. You can save the same photos to other OLED devices and you will see the same results.

[Malina]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/203295#Comment_203295

@Malina

Confirmed by our tech team, the situation you reported is a normal phenomenon.

The photos and videos you have provided are not solid colors, but have gradations, this phenomenon is more obvious on high-brightness LCDs, especially panels above 400 nits. You can save the same photos to other OLED devices and you will see the same results.

View post

But how come? It’s can’t be normal, why I didn’t have it on UX582LR? And even when I reduce brightness gradation stays , but I completely cant see blacks. Why you advertise it like a laptop for creatives if it’s not possible to work on it who is working with photo/video/graphic? Looks like a scam!