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MyAsus (F12) does not work under Windows 11

ToPeace
Star I
System: Windows 11
Battery or AC: Both
Model: UX482EG
Frequency of occurrence: ALWAYS
Reset OS: YES
Screenshot or video: none
========================
Detailed description:Pressing the MyAsus key (F12) results in no action. In Windows 10, this key started the MyAsus app. No it does nothing. Function lock is on and all other keys work.
5 REPLIES 5

Falcon_ASUS
Moderator
Moderator
ToPeace
  1. System: Windows 11
  2. Battery or AC: Both
  3. Model: UX482EG
  4. Frequency of occurrence: ALWAYS
  5. Reset OS: YES
  6. Screenshot or video: none

========================

Detailed description:Pressing the MyAsus key (F12) results in no action. In Windows 10, this key started the MyAsus app. No it does nothing. Function lock is on and all other keys work.


MyAsus (F12) does not work under Windows 11
@ToPeace
Allow me to ask, are you sure you have installed the MyASUS app?
Regarding the use of function keys, please confirm whether the ASUS System Control Interface app has been installed normally.
https://dlcdnets.asus.com/pub/ASUS/nb/Image/Software/SoftwareandUtility/13888/ASUSSystemControlInter...
Thank you.

Jherane
Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/57407/myasus-f12-does-not-work-under-windows-11

@ToPeace

Allow me to ask, are you sure you have installed the MyASUS app?

Regarding the use of function keys, please confirm whether the ASUS System Control Interface app has been installed normally.

https://dlcdnets.asus.com/pub/ASUS/nb/Image/Software/SoftwareandUtility/13888/ASUSSystemControlInter...

Thank you.


View post
@Falcon_ASUS I have the same issue as well and quite a few others, there needs to be a new control interface for Windows 11, the on screen displays for the function keys only worked with my stock system and disappeared after upgrading to Windows 11. Only installing ATK drivers returns the on screen displays for a few keys but camera off (F10) shows nothing to indicate it has been pressed as well as F12 (launch my ASUS) does not work.
Yes I have my ASUS installed and the latest ASUS controlled Interface v3 as well as the latest ATK tools. Please help! This affects a number of users.

Falcon_ASUS
Moderator
Moderator
Jherane

https://zentalk.asus.com/en/discussion/comment/202355#Comment_202355

@Falcon_ASUS I have the same issue as well and quite a few others, there needs to be a new control interface for Windows 11, the on screen displays for the function keys only worked with my stock system and disappeared after upgrading to Windows 11. Only installing ATK drivers returns the on screen displays for a few keys but camera off (F10) shows nothing to indicate it has been pressed as well as F12 (launch my ASUS) does not work.

Yes I have my ASUS installed and the latest ASUS controlled Interface v3 as well as the latest ATK tools. Please help! This affects a number of users.


View post
@Jherane
Is the model you are using also UX482EG? May I ask what method did you use to upgrade the system to Windows 11? Is it through online update, or other methods?

Jherane
Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/202640#Comment_202640

@Jherane

Is the model you are using also UX482EG? May I ask what method did you use to upgrade the system to Windows 11? Is it through online update, or other methods?


View post
No, my model was is a K513EA, the method I used was a clean install using a bootable ISO.