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Asus Vivobook S15 S532 - Mouse hovering over to Screenpad

adarsh76
Star I
System: Windows 11
Battery or AC: Both
Model: S15 S532
Frequency of occurrence: Always
Reset OS: Yes
Screenshot or video: Unable to attach due to nature of defect
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Detailed description:
Why is the mouse hovering over ScreenPad in this model? Screenpad is a touch screen and we don't need mouse pointer over there. Mouse is hovering over to the screenpad whenever I move my mouse to the bottom. Not only that, whenever I touch an app in the screenpad the mouse pointer hovers over to screenpad automatically.
Is there a way to switch off this behaviour? This is so much inconvenient because at times I am not sure where the mouse pointer whenever I am working on the main display.
6 REPLIES 6

adarsh76
Star I
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/196156#Comment_196156

@adarsh76

Confirmed by the technical department, when you slide the mouse down, the mouse will be on the ScreenPad, which is a normal behavior. If you mean, the cursor cannot move after the mouse is over the ScreenPad, I would recommend you to do calibration. Thank you.

https://www.asus.com/support/FAQ/1041344/

Please download and install [ScreenPad2 Optimizer] correction program. Click here to download ScreenPad Optimizer.

Note: This tool will be able to correct the ScreenPad 2.0 resolution, rotation, ScreenPad 2.0 abnormal display, and ScreenPad 2.0 cannot operate,in order to ensure the operation of ScreenPad 2.0.


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Yes, so that's what I was asking for a suggestion. Is there any way the mouse pointer can be stopped to move over to the ScreenPad? ScreenPad is a touch display, so why is the need for a mouse?
An option at least should be given to disable the mouse moving over to ScreenPad.

Falcon_ASUS
Moderator
Moderator
adarsh76

https://zentalk.asus.com/en/discussion/comment/196761#Comment_196761

Yes, so that's what I was asking for a suggestion. Is there any way the mouse pointer can be stopped to move over to the ScreenPad? ScreenPad is a touch display, so why is the need for a mouse?

An option at least should be given to disable the mouse moving over to ScreenPad.


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@adarsh76
I will feed your suggestions back to relevant units for evaluation.
Thank you for your continued support and patronage.