ASUS ROG 5 mobile phone - WiFi got disabled post update
SUBHAYU
Level 1
Hi all,
I have purchased a ASUS ROG5 mobile phone, in the month of June, 2021, and have been using the same since then. After the last update being Version No: 18.0840.2106.86, the WiFi suddenly got disabled and the hotspot is also not working. There is no solution found till date. There is no issue with the hardware.
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Hi @SUBHAYU,
Thanks for reporting it, we are currently looking into this.
Same happened to me too
Bring your motherboard to service center to get replacement
Your motherboard was broken
@SUBHAYU @allbinu Check your inboxes for a PM from me with instructions on how to log your devices.
@Lord_Messi it's not a hardware issue brother, 99% it's a software issue
True. My Wifi has been working fine for days, but stopped working today. How can the motherboard break suddenly? The device has a heat sink and everything in place, it's a baseless assumption that motherboard died. It's just untested software update posted by perhaps an intern. Fix this!!!
True but for now that's the only solution because we don't when ASUS will do software update to fix this
Maybe even ASUS still don't why this happen to their phone
Potentially the service centre guys are also downgrading the firmware and then swapping out board, that too if required. We'll not know these things mate.
Wifi is disabled not working. Pls help me
Only solution is to replace your motherboards as of now
today, my Wifi and hotspot not working :(
@Gustav_ASUS plz inbox me with instructions on how to log my devices
@Gustav_ASUS @ARP_ASUS @Falcon_ASUS @Christine @Charles Rollon @fussion_ASUS @irekgrad @falamarinIt's months now did asus is going to acknowledge the issue of WiFi and hotspot? I don't want to change my brand new phones mbd yet. It's well known global issue. There is no comments on the issue from asus side.
This is gaming phone and useless without WiFi hotspot and 3.5 Jack I'm facing these issues since 70 - 80 days. Rollbacking update is also an option why don't they consider it for now and then research on issue later. Atleast we can use our phones if they can rollback .... Please try to understand our condition we are gamers and nothing without WiFi & 3.5
I had my phone rolled back to .86 version. Still, wifi is not wlroking
After 70 days my phone totally dead, still no words from authorized persons or asus. @Gustav_ASUS @ARP_ASUS @Falcon_ASUS @fussion_ASUS
It's October 28 and I'm having the same problem,, my wifi automatically disabled and i can't enabled it again,,
Please Asus fix this problem
@Janbenedict just go to service center ASAP