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ASUS ROG 5 mobile phone - WiFi got disabled post update

SUBHAYU
Star I
Hi all,
I have purchased a ASUS ROG5 mobile phone, in the month of June, 2021, and have been using the same since then. After the last update being Version No: 18.0840.2106.86, the WiFi suddenly got disabled and the hotspot is also not working. There is no solution found till date. There is no issue with the hardware.
19 REPLIES 19

vishalGC
Star I
vishalGC

@Gustav_ASUS @ARP_ASUS @Falcon_ASUS @Christine @Charles Rollon @fussion_ASUS @irekgrad @falamarinIt's months now did asus is going to acknowledge the issue of WiFi and hotspot? I don't want to change my brand new phones mbd yet. It's well known global issue. There is no comments on the issue from asus side.

This is gaming phone and useless without WiFi hotspot and 3.5 Jack I'm facing these issues since 70 - 80 days. Rollbacking update is also an option why don't they consider it for now and then research on issue later. Atleast we can use our phones if they can rollback .... Please try to understand our condition we are gamers and nothing without WiFi & 3.5


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After 70 days my phone totally dead, still no words from authorized persons or asus. @Gustav_ASUS @ARP_ASUS @Falcon_ASUS @fussion_ASUS

pourush_kalia
Star III
Take these screen shots of multiple wifi issue discussions, post on twitter and facebook and everywhere... Please wake em up... Asus high time...

pourush_kalia
Star III
vishalGC

@Gustav_ASUS @ARP_ASUS @Falcon_ASUS @Christine @Charles Rollon @fussion_ASUS @irekgrad @falamarinIt's months now did asus is going to acknowledge the issue of WiFi and hotspot? I don't want to change my brand new phones mbd yet. It's well known global issue. There is no comments on the issue from asus side.

This is gaming phone and useless without WiFi hotspot and 3.5 Jack I'm facing these issues since 70 - 80 days. Rollbacking update is also an option why don't they consider it for now and then research on issue later. Atleast we can use our phones if they can rollback .... Please try to understand our condition we are gamers and nothing without WiFi & 3.5


View post
Take these screen shots of multiple wifi issue discussions, post on twitter and facebook and everywhere... Please wake em up... Asus high time...

Janbenedict
Star I
It's October 28 and I'm having the same problem,, my wifi automatically disabled and i can't enabled it again,,
Please Asus fix this problem

venkatrockstar7
Rising Star II
@Janbenedict just go to service center ASAP