Screen freeze and must force restart

Lord_MessiLord_Messi Level 4
edited September 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Rog Phone 5
  2. Firmware Version: .86
  3. Rooted or not: not
  4. Frequency of Occurrence: 1-3 days
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I need your help ASUS

This problem occur since second days I use this phone

I hope latest firmware would fix it but it didn't happen

Why my phone will randomly screen freeze when I use it for playing games, open app or browsing?

When my screen freeze I can't do anything and I must force restart it to make it normal again. But that's only temporary solution because it will happen again after 1-3 days

Already tried to disable and force close android webview and google but it doesn't work

Any solution for this?


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