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Navigation Bar does not hide when using app in full screen like games

Lutzkhie
Star II

When playing games in full screen the navigation bar is still on the screen which really is bothering when playing games coz you need all that screen to play, also it only happened after I updated my phone. When I restart my phone it fixes the issue but I dont have time to restart my phone everytime it happen

3 REPLIES 3

Mattias_ASUS
Moderator
Moderator

Hello @Lutzkhie 

I am trying to replicate your issue but I can't seem to do so, which game is this happening on? And does the game appear on Armoury Crate?

Any game, one of the symptoms is the clear all notification button disappears, when that happens I know the navigation bar has become persistent, it wont auto hide when using any full screen app

I have not seen this before, could you maybe provide a log for the dev team to look into?
This way they can see what could be causing issues, you can do it by following the steps down below, please remember to recreate the issue while the logtool is on and try to see if this happens on different games too:
*************
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)