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Battery for Asus Vivobook R542u

System:
Battery or AC: Yes
Model: R542u
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:I want a working battery of Asus Laptop Model R542u, I am not able to find the same in the market and the service centre also didn't provide me a good service as expected. This is urgent and i am ready to pay what it would cost for the same.
25 REPLIES 25

RAJU_MSC_MATHEM
Zen Master I
hrithik.agarwal87

https://zentalk.asus.com/en/discussion/comment/153934#Comment_153934

screenshot-283-29.png

Please find attached


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You must contact to asus service center or contact intel customer care.

RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/comment/153935#Comment_153935

You must contact to asus service center or contact intel customer care.


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Any specific issue which you found?

RAJU_MSC_MATHEM
Zen Master I
hrithik.agarwal87

https://zentalk.asus.com/en/discussion/comment/153937#Comment_153937

Any specific issue which you found?


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Every intel processor comes with CSME firmware which are useful to certain Devices.
but In your laptop Intel ME cannot be accessible or not installed . This is issue..



Blake_ASUS
Community Legend II
Hello hrithik,
Please kindly send your device to our service center and the battery will be further examined.
The battery will be replaced by service center if needed.
Thank you.

Blake_ASUS

Hello hrithik,

Please kindly send your device to our service center and the battery will be further examined.

The battery will be replaced by service center if needed.

Thank you.


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I have visited the service center, there was a issue which they fixed, now my battery is draining after removal of power adapter(before the power adapter used to lead in laptop power off but now this is fixed). They say that I need to replace my battery, so can anyone here relate to the situation and if changing my battery will now fix the problem?