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4g network constantly disconnects after Android 11 upgrade

rana_b4523
Star II
Please tell us some basic information before asking for help:
Model Name:ZS630KL-2A016WW
Firmware Version: android 11
Rooted or not: No
Frequency of Occurrence: Constantly in a loop
APP Name & APP Version (If your issue relates to the app):
After Android 11 upgrade my the network constantly disconnects and reconnects in a loop when 4g is selected. This doesn't happen when I remove 4g and only select 2g,3g
Tried factory reset and, still no luck. Have attached recorded behaviour. Pls see the mobile network on top right corner.

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13 REPLIES 13

dangercharlie
Star I
Confirmed this is happening to me also. For the record, a factory reset won't help.
Telstra (Belong) customer.

Kris_ASUS
Community Manager
Community Manager
Hi,
We will release new FOTA to fix this issue soon. Please set your network to 3G to prevent this issue for now.

Kris_ASUS

Hi,

We will release new FOTA to fix this issue soon. Please set your network to 3G to prevent this issue for now.


View post
Olá, Kris!Já foi Lançado um FOTa para corrigir o bug?Atualizei o meu sistema hoje e está com esse problema.Do nada a rede e o wi-fi somem.Tendo que reiniciar o celular

fjaviergj
Rising Star II
Try this option.
img-20210302-221525-004.jpg