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Asus Zenfone Max Pro M1 WI-FI Connecting And Disconnecting Constantly Every Second

dinginteria
Star I
Please tell us some basic information before asking for help:
Model Name: Asus Zenfone Max Pro M1
Firmware Version: OPM1.WW_Phone-15.2016.1810.337-20181106
Rooted or not: Not Rooted
Frequency of Occurrence: CONSTANTLY
APP Name & APP Version (If your issue relates to the app):-
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I've changed my internet service provider, after getting new router my phone starts connecting and disconnecting wi-fi constantly (every second new connection).
Please tell me how to fix that because i can't use wi-fi at all...

1 REPLY 1

Christine_ASUS
Community Legend II
Hi dinginteria
Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:
1. Please make sure that the new router supports MPM1: WLAN 802.11 b/g/n 2.4 GHz
2. Please try to reset Network: Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth
3. Re-open the router
For more information, kindly refer to the link below
[Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? | Official Support | ASUS Globa...