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Update failed

MONSTER
Star III
In Zenfone max pro M2 from past 5-6
update get failed. Software update is available pops up in notification bar. But every time it downloads and failed
After done all the things it shows up with popup and says your device is reverted to It's original configuration
56 REPLIES 56

MONSTER
Star III
MONSTER

https://zentalk.asus.com/en/discussion/comment/116171#Comment_116171

I used downgrade for pie and its complete now.


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Now build number is PKQ1.WW_Phone-16.2017.1912.072-20191125

MONSTER
Star III
Anandu

https://zentalk.asus.com/en/discussion/comment/116165#Comment_116165

https://www.asus.com/support/FAQ/1042349

screenshot-20200922-223836-7e2.png

https://www.asus.com/in/Phone/Zenfone-Max-Pro-M2-ZB630KL/HelpDesk_BIOS/

Try this. Instructions above. Follow correctly. Also available in the website link above.

https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZB631KL/UL-ASUS_X01BD-WW-16.2017.1912.072.999-user.zip

Once this is done try checking update.

(this is actually a downgrade firmware target to 72version, but this may work.)


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It works 😊

veeharish2005
Zen Master I
MONSTER

https://zentalk.asus.com/en/discussion/comment/116168#Comment_116168

It works 😊


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Go to settings and check for software update. There will be a software update. Download it and see if it installs successfully.

MONSTER
Star III
veeharish2005

https://zentalk.asus.com/en/discussion/comment/116183#Comment_116183

Go to settings and check for software update. There will be a software update. Download it and see if it installs successfully.


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There is nothing

Yachendra
Rising Star II
MONSTER

https://zentalk.asus.com/en/discussion/comment/116189#Comment_116189

There is nothing


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You may try after some time or days. Available update might pop out.

If not, download the firmware file and update manually.