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Keyboard issue Asus Rog Strix SCAR 17 G733 QS K4016R

KinoNad
Star I
System: Windows 11 22H2
Battery or AC: Both
Model: G733QS
Frequency of occurrence: permanent
Reset OS: Yes
Screenshot or video: None
========================
Detailed description:
Since updates (especially bios)
Left shift and both Fn keys don't work
5 REPLIES 5

Falcon_ASUS
Moderator
Moderator
KinoNad
  1. System: Windows 11 22H2
  2. Battery or AC: Both
  3. Model: G733QS
  4. Frequency of occurrence: permanent
  5. Reset OS: Yes
  6. Screenshot or video: None

========================

Detailed description:

Since updates (especially bios)

Left shift and both Fn keys don't work


Keyboard issue Asus Rog Strix SCAR 17 G733 QS K4016R
@KinoNad
May I ask which BIOS version did you update to and the problem occurred?
Does the problem persist if you enter safe mode?
[Windows 11/10] How to enter Safe Mode | Official Support | ASUS GlobalSorry for any inconvenience it may be caused. 

KinoNad
Star I
Falcon_ASUS

https://zentalk.asus.com/en/discussion/67035/keyboard-issue-asus-rog-strix-scar-17-g733-qs-k4016r

@KinoNad

May I ask which BIOS version did you update to and the problem occurred?

Does the problem persist if you enter safe mode?

https://www.asus.com/support/FAQ/1013018/

Sorry for any inconvenience it may be caused. 


View post
I'm not sure what exactly version it was because after this I've update from 10th to 11th and history of updates was erased, now I know that I have 330 version but I've updated it by my own in order to try fix this problem

KinoNad
Star I
Falcon_ASUS

https://zentalk.asus.com/en/discussion/67035/keyboard-issue-asus-rog-strix-scar-17-g733-qs-k4016r

@KinoNad

May I ask which BIOS version did you update to and the problem occurred?

Does the problem persist if you enter safe mode?

https://www.asus.com/support/FAQ/1013018/

Sorry for any inconvenience it may be caused. 


View post
Safe mode haven't tried yet

KinoNad
Star I
Falcon_ASUS

https://zentalk.asus.com/en/discussion/67035/keyboard-issue-asus-rog-strix-scar-17-g733-qs-k4016r

@KinoNad

May I ask which BIOS version did you update to and the problem occurred?

Does the problem persist if you enter safe mode?

https://www.asus.com/support/FAQ/1013018/

Sorry for any inconvenience it may be caused. 


View post
Safe mode don't help