ASUS Zenbook S UX393 (11th Gen) MicroSD card slot not working
- Battery or AC:
- Frequency of occurrence:
- Reset OS:
- Screenshot or video:
When a bought the laptop a couple of months ago, the Micro SD card slot used to work fine.
I’ve done a couple normal windows updates and now the slot doesn’t recognize any card.
From what I see from the screenshots, there are no any physical issues with the card reader. Looks like more a conflict of drives.
The Laptop is fully updated (BIOS, Windows, drivers, etc…)
I’ve sent a request to Asus Support and they gently came back with full instruction with steps. I followed everything and still doesn’t work.
In case if I:
1. Use the “USB device” the card reader identifies that something is in the slot, but I can can’t open the card and I doesn’t show the content and volume of the card.
2. Update the Alcor Card reader driver – it doesn’t even recognize that there is a card available.
I just Went around in circles. Please help.