i need help with laptop zenbook duo
while i open a tab and i want to extend the tab on both screen
it no longer shows the icon that would make the tab extend on both screens\
is it no longer available ? or it is a bug that need to be fixed?
Could you please tell me the model of the laptop you are using?
Could you please provide me with a video of the operation for me to confirm?
Sorry for any inconvenience it may be caused.
this is the model
and as you see in this video
when i use to click and hold , there were three icons
one of them for upper screen (as you see 1)
and one of them for the touch screen ( as you see 2)
and i had another icon which extended the tab on both screen which is no longer available .
in the setting everything is like before nothing changed
but after the latest update for windows its no longer available ,
& i would like to mention that this feature was one of the main reasons that made me buy this laptop
& its no longer there
if you could help
i will be glad
What system are you currently using? (Win10 or Win11?)
Please try to reinstall ASUS System Control Interface, ASUS ScreenXpert Interface, and install the calibration tools.
its windows 11
the laptop is up to date in software
Please refer to the following FAQ for troubleshooting.
Also, please install the following calibration tools.
thank you very much dear
my problem solved
I downloaded that link you sent & it restarted
now its fixed
again thank you very much 👏
First of all, install the [Intel Graphic] Driver with version 188.8.131.5219 or above. Please go to Device Manager and check the driver version first.
Type and search [Device Manager] in the Windows search bar, then click [Open]. (The left-side search illustration below is in Windows 11, and the right side is Windows 10.)
In the Device Manager, find the [Display adapters] and right-click on the [Intel UHD Graphics]. On the drop-down menu, select [Properties]
Select the [Driver] tab, then check the [Driver Version].
If the driver version is higher than version 184.108.40.20619, please go to the next chapter to download and install the necessary drivers and utility programs.
If the driver version is lower than version 220.127.116.1119, please go back to the Device Manager and right-click on the [Intel UHD Graphics], then select [Update driver].
Click on [Search automatically for updated driver software] to update drivers online.