Non-working window key, and FN key doesn't change aura

SavannahSavannah Level 1
edited November 19 in Others
  1. System: Windows 11
  2. Battery or AC: Both
  3. Model: TUF Gaming A15
  4. Frequency of occurrence: Constant

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Detailed description:

The ability to change the aura on my keyboard is null. The app is useless as it doesn't seem to be able to connect to my laptop keyboard to change the aura and the FN + right or left arrow key doesn't work either. The window key has also stopped working randomly, even though I barely used both keys. It's just extremely inconvenient day to day and I want a solution to fix it or I'll just trade in.

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